Privacy Policy
EZ Auto Detail
Effective date September 10, 2026
EZ Auto Detail respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you when you interact with our advertisements, forms, website, communications, or detailing services.
Information We Collect
We may collect information that you provide directly to us, including:
- Name, phone number, email address, and mailing or service address
- Vehicle details, service interests, requested appointment times, and quote information
- Messages, photographs, feedback, and other information you choose to provide
- SMS consent records, opt-out requests, and communication preferences
When you use our website or online forms, we may also receive basic technical information such as your browser type, device information, referring page, and interactions with the page, when those features are enabled.
How We Use Information
We may use personal information to:
- Respond to questions and prepare detailing estimates
- Schedule, confirm, reschedule, and provide detailing services
- Send appointment reminders, service updates, and customer support messages
- Send occasional promotional SMS messages only when the recipient has expressly opted in
- Maintain business records, improve our services, prevent misuse, and comply with legal obligations
SMS Communications
If you expressly opt in, EZ Auto Detail may send text messages about quote requests, appointments, service updates, customer support, and occasional promotions. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
After an opt-out request, we may send one final message confirming the opt-out. You may opt in again through an approved consent process.
How We Disclose Information
We do not sell or rent personal information. We may disclose information to service providers that help us operate our business, such as customer relationship management, scheduling, messaging, payment, hosting, and analytics providers. These providers may use the information only to perform services for us and are expected to protect it. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.
SMS privacy commitment: Mobile information, SMS opt-in data, and consent records will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining records, resolving disputes, and satisfying legal obligations. We use reasonable administrative and technical safeguards designed to protect information. No method of electronic transmission or storage is completely secure.
Your Choices
You may ask to access, correct, or delete personal information that we maintain about you, subject to applicable law and legitimate recordkeeping needs. You may unsubscribe from SMS messages by replying STOP and may unsubscribe from promotional emails by using the unsubscribe method provided in the message.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of the Policy indicates when the current version took effect. Material changes will be posted where this Policy is made available.
Contact Us
Questions or privacy requests may be directed to:
Business: EZ Auto Detail
Email: ez1detail@gmail.com
Phone: (574) 374-3900
EZ Auto Detail is a mobile detailing business currently operating without a shop or storefront location.